Refund Policy 退款政策

Refund Policy Image with Broken Jar

退款政策

如果你收到爛貨，請於收到訂單後24小時內通過電郵、WhatsApp或Signal與我哋聯絡。我哋會即時為你處理換貨或退款申請。

辦公時間：星期一至星期六 9am-6pm

Email: rusticallyhandmadehk@gmail.com

WhatsApp/Signal: +852 60449122

所有訂單一經提交後不能取消

Refund Policy

If you have received a damaged item, please get in touch with us within 24 hours of receiving your order for refund/return.

You can contact us via Email/WhatsApp/Signal between 9am to 6pm, Monday to Saturday, to request a full refund or exchange.

Operating Hours: Mon to Sat 9am-6pm

Email: rusticallyhandmadehk@gmail.com

WhatsApp/Signal: +852 60449122

Once an order has been submitted, it cannot be cancelled.